bj77i Privacy Policy

bj77i ("we", "our", "platform") is a trusted online casino and sports betting service in Bangladesh. This privacy policy document describes how bj77i collects, uses, stores, and protects the personal information of our users. By using our services, you are considered to have accepted the terms of this policy.

We believe that data privacy is a fundamental right. We handle with the greatest care the information you provide when registering with bj77i or when using any of our services at any time. This policy transparently sets out what information we collect and why.

To create an account on bj77i and use our services, you are required to provide certain personal information. We collect only the information needed to operate our services properly and to give you the best experience.

1.1 Information You Provide Directly

Information you provide yourself when registering or using our services:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Account username and password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• Documents required for identity verification (copy of national ID card or passport)
• Any information provided when contacting customer support

1.2 Automatically Collected Information

When you use our platform, certain information is recorded automatically:

• IP address and device identity (Device ID)
• Browser type, version, and operating system
• Activity logs — which games you played and how long your session lasted
• Login time, date, and location (up to general geographic region)
• Referral source — how you arrived at our site

1.3 Information Received from Third Parties

For payment verification and fraud prevention, we may receive transaction confirmation information from payment service providers such as bKash and Nagad. This helps ensure the security of your account.

We also use your information to: improve service quality and develop new features; send bonuses, promotions, and personalized offers; meet regulatory requirements; and ensure responsible gaming. We will never use your information outside the scope of our services.

bj77i never sells your personal information or transfers it to unauthorized third parties. However, information may be shared in the following limited circumstances:

3.1 Service Partners

Our payment processing partners (bKash, Nagad, Rocket, Upay) receive the minimum information necessary for transaction verification. Game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe) receive only anonymized gaming data — not your personal identity.

3.2 Legal Obligations

Information may be required to be disclosed in response to court orders, government investigations, or legal obligations. In such circumstances, we will provide only the information legally required.

3.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. However, we will notify you before any such change and the protections in this privacy policy will remain in place.

bj77i uses cookies and similar technologies to operate the website properly. Cookies are small text files that your browser stores on your device.

4.1 Essential Cookies

These cookies are essential for the site to function. They keep your login session active, store security tokens, and prevent fraudulent activity. Disabling these cookies will disrupt the core functionality of the site.

4.2 Functional Cookies

These cookies are used to remember your preferences, language settings, and personalized experience. You do not need to set everything up again on your next visit.

4.3 Analytics Cookies

We collect anonymized analytics data to understand how our platform is being used. This helps us improve our service quality. These cookies do not reveal your personal identity.

Cookies can be managed from your browser settings. Keep in mind, however, that disabling essential cookies will prevent you from logging in to the site.

We acknowledge that no system on the internet is completely impenetrable. However, we use the highest industry-standard security measures and conduct regular security audits. In the event of any security incident, we will promptly notify affected users.

You also have a responsibility for your own security. Keep your password strong, do not share it with anyone, and remember to end your session after logging in from an unfamiliar device.

We retain your information for as long as your account is active or as needed to provide services. However, different retention policies apply to different types of information:

• Account information: Retained for a specified period after account closure for legal and regulatory requirements.
• Transaction records: The full history of all transactions must be retained for an extended period in accordance with financial regulations.
• Customer support records: The history of support communications is retained for issue resolution and service quality improvement.
• Technical logs: Automated logs are kept for a limited time for security and troubleshooting purposes.
• Marketing preferences: If you unsubscribe from promotional communications, this takes effect immediately.

If you request account deletion, we will delete all your personally identifiable information as quickly as possible, except where we are required to retain it due to legal obligations.

As a bj77i user, you have the following rights over your own personal information:

7.1 Right to Access Information

You have the right to receive a copy of the information we hold about you. Send a request to [email protected] and we will respond within a reasonable time.

7.2 Right to Correct Information

If your account contains incorrect or outdated information, you can request a correction. You can update much of the information yourself from your account profile.

7.3 Right to Delete Information

In certain circumstances you can request the deletion of your personal information. However, this request may be limited if there are legal obligations or ongoing investigations.

7.4 Right to Stop Marketing Communications

If you no longer wish to receive promotional emails or notifications, you can unsubscribe at any time. This will not affect important service-related communications.

bj77i strictly prohibits providing services to anyone under the age of 21. This rule is not only a legal requirement — it is also part of our ethical responsibility.

We conduct an age verification process at the time of registration. If an account holder is found to be under the age of 21, that account will be closed immediately and any deposited funds will be returned.

We never intentionally collect information from anyone under the age of 21. If we become aware that we hold information about a minor, we will delete it immediately. If you believe that a minor has registered on our platform, please notify us at [email protected].

Please note: This service is for people aged 21 and over only. Online gaming and betting carry financial risk — always play responsibly.

bKash, Nagad, Rocket, and Upay can be used to make payments on our platform. The privacy policy of the relevant payment provider also applies to transactions made through these services.

bj77i does not store your complete payment credentials. For transactions, we receive only an encrypted token from the payment gateway and transaction confirmation information. Your mobile banking PIN or password never reaches our systems.

Records of all deposit and withdrawal transactions are retained in accordance with financial regulations. These records can be viewed in the transaction history of your account. If you notice any discrepancy in a transaction, contact us promptly.

bj77i reserves the right to update this privacy policy at any time. This policy may be revised if the scope of services expands, legal requirements change, or our data handling practices change.

For significant changes, we will send a notification to your registered email and will clearly announce it on the site. If you continue to use our services after a change, you will be considered to have accepted the updated policy.

The date of the most recent update to the policy will always be displayed at the top of the page. Previous versions are kept on file with us and can be provided upon request.